Who’s Afraid of Data-Driven Management? [HBR]
From a management perspective, making decisions based on data is a clear win. Yet it’s often difficult to adopt a data-informed culture. In every organization, there are teams and employees who embrace this transition, and those who undermine it. To convert your biggest data skeptics, the first step is to understand the psychology of their resistance.
A data insight without a subsequent action is like a key without someone to turn it: worthless. A good data scientist can identify which coworkers will use insights from data to open new doors for the business, and which will continue to rely on intuition. This is because employees who act on data will do so for two main reasons: to improve their perceived or actual performance